Reference

What You Agree To When You Use lorong4d

These terms set out exactly how your account works on lorong4d — what we commit to, what we ask of you, and how disputes are handled.

Account eligibility applies where local law permitsDANA, OVO, GoPay covered under payment termsTerms updated when policies changeContact us directly for any clarificationIndonesia-region account rules apply

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HOW WE OPERATE

How lorong4d Handles Your Account Under These Terms

Our approach to account management is straightforward: we apply these terms consistently, keep your account data held securely, and give you clear paths to raise a concern. We do not sell account data to third parties. Session and login data is retained only for the period required by our internal policy and applicable law. If you want to know what data we hold, or request a correction, the process starts with a written message to our support team via your registered contact method.

Account Security

Your account is protected by login verification. If you suspect unauthorised access, contact support immediately and we will lock the account while the situation is reviewed.

Data Retention

We retain account and transaction records for the period required under our internal policy. You may request a summary of records held by contacting support with your account ID.

Cookie and Session Use

We use session cookies to keep your lobby state and wallet context intact across pages. You can manage cookie preferences via your browser settings at any time.

Dispute Process

If you believe a terms clause was applied incorrectly to your account — including a wallet deduction or access restriction — submit a written dispute through live chat or email.

Scope of These Terms and How They Apply

lorong4d Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on lorong4d, you enter into a direct service relationship with us. These terms govern every interaction — from your first login to how withdrawals are verified and how account wallets are managed. Payment transactions processed through DANA, OVO, or GoPay fall

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under the payment section of these terms; the rails themselves are governed by those providers' own policies, and we are not liable for delays or restrictions on their end. Your account is personal and non-transferable. Any attempt to share login credentials, transfer account balances to a
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third party, or use automated tools to interact with our lobby is a breach of these terms and may result in account suspension. We reserve the right to update these terms when platform conditions change. When we make a material change, we will notify you through
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your registered account contact. Continued use of your account after a notice period constitutes acceptance of the updated terms. If you disagree with any change, you may close your account by contacting our support team. Access and eligibility depend on local law and apply only in
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supported regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT

How to Reach Us About These Terms

If any clause in these terms is unclear, or if you believe a decision affecting your account was applied incorrectly, contact our support team directly. We handle account and terms queries separately from general game support — flag your message as a terms or account query so it reaches the right team. Players in Denpasar and across Indonesia can reach us through the channels below.

Live Chat Open the chat widget inside your account dashboard to raise a terms query. Our team reviews account-related messages and aims to respond without unnecessary delay.

Email Support Send a written terms or account dispute query to our support address. Include your account ID and the clause or decision you are questioning so we can respond accurately.

Account Help Centre The Help Centre inside your account lists common terms questions and explains how policy decisions are applied to deposits, withdrawals, and wallet verification steps.

Common Questions About These Terms

The questions below cover what players in Indonesia ask most often about how these terms apply to their account, their wallet transactions through DANA, OVO, or GoPay, and their rights when a policy decision affects them.

Yes. All payment transactions on your lorong4d account — whether processed via DANA, OVO, or GoPay — are subject to our payment terms. The individual wallet providers operate under their own separate terms.

No. Your account is strictly personal and non-transferable. Sharing credentials or moving balances to a third party is a breach of these terms and may lead to immediate account suspension.

When we make a meaningful change to these terms, we will notify you through your registered account contact. Continuing to use your account after that notice period means you accept the updated version.

You have the right to close your account if you do not agree with an updated clause. Contact our support team through live chat or email before the notice period ends and we will process the closure.

Send a written dispute via live chat or our support email. Include your account ID and describe the specific decision you are questioning. Our team reviews terms-related disputes separately from general account queries.

Access depends on local law and is available only where permitted in eligible regions. If you are unsure whether access applies to your location, check with your local regulations before opening an account.

What You Agree To When You Use lorong4d

How lorong4d Handles Your Account Under These Terms

Account Security

Data Retention

Cookie and Session Use

Dispute Process

How to Reach Us About These Terms

Common Questions About These Terms

01 Do these terms apply to all payment methods, including DANA, OVO, and GoPay?

02 Can I transfer my account or wallet balance to another person?

03 How will I know if the terms have been updated?

04 What happens if I disagree with a change to the terms?

05 How do I raise a dispute if I believe a policy was applied incorrectly?

06 Is access to lorong4d and these terms available everywhere in Indonesia?

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